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Store Policy

Because We Care

At Fireflies In Andalasia, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our business policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Package Delivered

Our Shipping Policy

How We Do It

We use all major companies to ship our products including: USPS, FedEx, and UPS.

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Our Return & Order Policy

Everything You Need to Know

Due to the customization of our products, we have a no return policy.  However, if there is a manufacturing defect with your product, please contact our team.

Any special orders must be approved in writing (digital or otherwise) by the responsible party, prior to any work being completed in the requested order.

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Warranty Disclaimer

About Our Policy

This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.

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Privacy at Fireflies In Andalasia

All about Information Security

At Fireflies in Andalasia, your privacy is of utmost importance to us.  For this reason, we do not store any of your personal information.  Any personal information provided to us, will be used strictly for ordering, designs, and purchases through Fireflies in Andalasia.  Your information is not released to third party companies.  The only reason your information would be released is if our website is hacked because... people suck. 

 

Our business uses PayPal and Clover to process your payment for our product.  These are both vetted and reputable companies we trust to take care of our customers privacy.  For further information regarding their policies, please visit their websites.

Please feel free to contact us with any questions you may have.

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